Privacy Policy

• Account Information: Name, email, password, and social login data (Google, VK) used for registration.
• Service Data: Content you upload to bots (scripts, knowledge bases) and data processed by your bots (end-user messages, leads).
• Technical Data: IP addresses, browser type, device info, and cookies collected for security and analytics (including third-party tools like Google Analytics and Yandex.Metrica).
• Payment Data: Transaction status and history (we do not store full credit card numbers).

We process data for the following purposes:

• Providing and maintaining the Service.
• Processing transactions and sending related information.
• Improving the Service through analytics and research.
• Detecting and preventing fraud, spam, and security incidents.
• Complying with legal obligations.

Our Customers may use the Service to collect data from their own end-users (e.g., leads in Telegram). In this relationship:

• The Customer is the "Data Controller" and is responsible for obtaining necessary consents.
• GlavBot acts as the "Data Processor" and processes this data solely on behalf of the Customer.

We may share data with:

• Service Providers: Hosting (cloud providers), payment processors, and AI service providers (e.g., OpenAI) necessary to deliver the Service.
• Legal Requirements: If required by law, regulation, or legal process.

We do not sell your personal data.

We retain your information as long as your account is active or as needed to provide you the Service. We also retain data to comply with legal obligations (e.g., tax laws).

You may request deletion of your account and associated data by contacting us at info@glav-bot.ru.